Throughout the Shopping Journey Shopbox give contextual product ideas based on a customer's unique history and shopping patterns. Components such as Find by Example, Alternate Products, Out of Stock Substitutions and Companion Products mean consumers consider up to 5 times more products.
Shopping journeys start with an idea. Shopbox helps customers start the journey with you, based on their unique browsing and purchase history.
Customers will always see the New Products,New Brands and Promotions that are most relevant to them. After purchase, Companion Products help customers find products which fit what they already own.
Shopping takes time, usually days, but online stores are based on short sessions. Shopbox provides GDPR native continuity between sessions, leading to more customers returning more often, to continue shopping with you.
Shopbox automatically detects important customer preferences such as size, ensuring products are always suitable as well as relevant.
Being registration-free means it applies to 100% of customers , even anonymous.
Building Customer Life Time Value means constant customer engagement. Using a customer's unique browsing and purchase history, Shopbox keeps them engaged with New Season Products, Companion Products for Previous Purchases and Personal Promotions.
Integrating with your Marketing Platforms such as, email, chat and CRM enables hyper-personalised outbound campaigns and customer contacts.
The Shopbox engine is designed for retail. It automatically manages scenarios such as new products with no historical data, special commercial term for some suppliers, premium vs generic brand products, price elasticity etc.
Shopbox is enabled in a matter of hours, with a simple Insert.
Shopbox starts learning instantly and typically shows revenue uplift within 14 days.
Shopbox works on any eCommerce platform with a simple insert. No matter what the platform we are typically live within hours, with no IT skills required.
Shopbox opens up the Intelligent Context of each customer to your CRM and Marketing Systems, enabling hyper-personalised marketing campaigns and customer contacts.
Shopbox is fully automated. It adapts to new products, pricing, brands etc. without intervention. It typically frees up 2 to 5 people from managing recommendation systems to focus on retailing.
Shopbox is 100% GDPR native, with no personal identifiable information stored. Complete control of customer information remains with the retailer with no additional management of data for GDPR.