One AI engine behind your search, personalisation and merchandising — and every offsite channel. Shopbox understands your customer from their very first click, personalising every touchpoint in real time, at scale.
Shoppers search the way they think: “something warm for a winter walk”, not “fleece jacket”. Shopbox Search understands what they mean and who’s asking — what they’ve browsed, what’s in their basket, where they came from — then ranks the products they’ll actually buy.
Most engines take months to learn a shopper, then keep showing them what they already bought. Shopbox understands each shopper in one click and remodels every recommendation with the next. No segments. No login.
Most stores don’t merchandise — they sort by newest, cheapest or bestseller. And when one goal wins, everything else loses: new ranges never get seen, low-margin lines oversell, and shoppers who didn’t want the bestseller can’t find their product. Merchandising Studio lets you set many goals at once on every collection page, and Shopbox adapts them to every shopper in real time.
The Klaviyo integration marks a category shift. For the first time, the same engine understanding your customer on your website powers what arrives in their email, SMS, and WhatsApp inbox. Context carries over.
Real-time. No batch processing. No lag. Runs in production on catalogues that would break a point solution.
Native connections to the platforms and tools your team runs on — no heavy lifting required.
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