Personalised from the very first click.

Most personalisation works from historical data alone. Shopbox Personalisation works on both: what it already knows about a customer, and the real-time signals of the visit happening now. That is why it can start personalising after a single click and keep updating with every click after it.

Most personalisation tools rely heavily on purchase history to predict what a customer wants next. Shopbox Personalisation focuses on current intent, meaning what a shopper does on your site within a click or two, and weighs it alongside their wider behaviour. That's why it also works for long-tail and newly launched products that have no sales history yet.

Yes. Shopbox Personalisation needs only a single click to start, so a brand-new visitor gets a personalised experience from their first interaction. They don't see a generic default while the system learns who they are.

No login is needed. Shopbox respects each customer's choice of cookies and uses intelligent fallbacks where a customer has asked not to be remembered, so anonymous visitors still get personalised recommendations from their first click.

Yes. Shopbox Personalisation personalises product listing and collection pages as well as the recommendation carousels on the homepage, product pages and basket. On collection pages, it respects the merchandising rules you've set for that page.

Shopbox Personalisation weighs each purchase against the shopper's wider behaviour rather than reacting to a single event. A one-off gift purchase won't fill their recommendations with unrelated products afterwards.

Yes. With Shopbox you can pin hero products, own-brand ranges or anything else that needs guaranteed visibility. Shopbox Personalisation then personalises everything around those fixed points.

Yes. Relevance is the default in Shopbox Personalisation, but you can add commercial priorities as weighting factors. These include margin (calculated from cost and retail price, with no manual tagging), lower return rates, and finding the right customers for fragmented or excess stock.

The Shopbox Hub dashboard tracks which products a shopper saw because Shopbox Personalisation surfaced them. It then follows those products through to clicks and purchases, so revenue is attributed down to SKU level instead of being estimated from a top-line number.

Yes. Shopbox Personalisation (listed as AI Personalisation on our pricing page) is a product in its own right and can be bought on its own. Most retailers combine it with Shopbox Search and Merchandising Studio, because all three run on the same data and platform.

Pricing is based on the size of your business, so it scales with you. Shopbox is designed to fit retailers from small stores right up to the largest catalogues. Tell us your size and we'll give you a figure at the demo.

On Shopify, Shopbox Personalisation can be running within a couple of hours, and you'll typically see value within the first few days. Other platforms usually take one to two weeks to integrate. Once it's live, it doesn't need routine developer or agency maintenance.

Nosto is a commerce experience platform covering personalisation, search and content, and it's widely used by Shopify retailers. It works best with a solid base of historical customer data and rules to tune it. Shopbox understands a customer's mission from their first click, so it works before that history exists, and it attributes revenue to the specific SKUs it surfaced. On Shopify it can be running within a couple of hours.

Dynamic Yield, owned by Mastercard, is a personalisation and experimentation platform used by large businesses across many industries. Shopbox is built specifically for ecommerce retailers. It personalises from the first click, with no segments or audiences to set up, and doesn't need ongoing developer maintenance once it's live.

Bloomreach offers a broad commerce platform that spans customer engagement and product discovery. Shopbox focuses on the on-site shopping experience: one engine for recommendations, search and merchandising that personalises from the first click.