One AI engine. Five onsite surfaces. Every offsite channel. Shopbox understands your customer from their very first click — personalising every touchpoint in real time, at scale.
Not keyword matching. Intent understanding. Shopbox reads the full context of a session — what they've browsed, what's in their basket, where they came from — and surfaces the product they actually want.
Most AI in ecommerce learns about a customer over months. Shopbox understands them in one click. No segments. No profiles. Each customer is unique, from the moment they land.
Shopbox is not a chatbot that frustrates people into asking for a human. It's a guided buying journey that intervenes at the exact moment of friction — with context chatbots don't have.
Your merchandising team leads with business objectives — boost high-margin products, clear seasonal stock, launch a new range — and the AI executes consistently across every surface, simultaneously. No rule libraries. No spreadsheets. No manual boosting.
The Klaviyo integration marks a category shift. For the first time, the same engine understanding your customer on your website powers what arrives in their email, SMS, and WhatsApp inbox. Context carries over.
Real-time. No batch processing. No lag. Runs in production on catalogues that would break a point solution.
Native connections to the platforms and tools your team runs on — no heavy lifting required.
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